The satisfaction of employees defines much about the success of a company. Supporting this fact a recent study proved that the satisfaction of the employees and successful
employee satisfaction survey has a greater effect on the financial growth of an organization. In the study, the researcher has made a comparison with number of benchmarks. These parameters are – rivals of same industry, market area and companies with same characteristics. The findings of the study were that the companies which provide good monetary benefits and salary hike from time to time earn their returns more than two times as compared to the others.
In the traditional environment employees were just considered as machines and could be replaced instantly. In the present business model every company understands the value of each and every employee. The current era is the era of high competition where every business is engaged to come out with more and more innovative products and services. The workers are now given more recognition than machines.
To increase the idea generation, enhanced team work and good client-customer relations, it is highly critical to keep the motivation level of the staff high. This is the reason companies today use the tool ‘employee satisfaction survey’.
A survey is conducted by preparing a questionnaire with the use of survey software. The objective behind every question included in the questionnaire is to bring out the desired results. It is necessary to take every employee into confidence and assure that their responses would be kept confidential. Only then you can expect that the results of the
employee satisfaction survey to be true. As much as it is essential to conduct such surveys for an organization, the implementation of the result is also an important step. Without their implementation the survey is just an investment for the company. Moreover, in such cases employees would also not be taking much interest for the next time survey. Thus staff survey no doubt increases the returns of any organization but only if one knows how to use it efficiently.