Employee satisfaction is turning out to be a vital basis of a business's productivity. Workers are claiming additional benefits from their company in return of their services. Staff turnover is extremely high in majority of the industries, and holding good talented workers has turned out to be a difficult job for the companies all over the world these days. Every organization is experiencing the challenge of comprehending what drives workers most. Content workers not only continue with the organization but are extra productive also. They are faithful and are in all probability going to suggest their company's goods or services anywhere possible. They also aid their company in attracting the finest skill for future employment. Almost every organization carries out employee satisfaction survey from time to time to sense the pulsation of the workers. The most pertinent and significant features that have to be taken in employee satisfaction survey feedback form are: The worker's comprehension of the organization’s mission and lasting strategy The employee's assurance in the corporation's leadership The worker's comprehension of his position in the corporation The significance the worker provides to authority, accountability in his work and the degree to which such needs are contented The worker's faith in the organization’s culture The worker's thought concerning the method of communication in the company The confidence, team strength and professionalism in company The worker's associations with the management The level to which an organization satisfies the worker's open and hidden needs such as compensation, training, vacation, personal accomplishments, appreciation, job security and encouragement etc. Questions like “what you like the most about working in this company” and “what you loathe most about this company?” are extremely helpful in comprehending the exact reason of contentment or discontentment. Usually employee satisfaction survey are carried out by HR department, however nowadays, organizations are contracting out them to other survey agencies to get unbiased results.