The satisfaction of the employees is considered to be a key determinant as far as the productivity of a company is concerned. It is the employees who can make a company successful with their hard work and determination. However, there could be a lot of reasons which can lower the productivity of the employees and make them switch their jobs. Employee turnover is a huge issue, which is being faced by almost every company today. It has become difficult for the companies to retain their talented employees who might decide to switch their jobs, owing to a number of reasons. To solve this problem, it has become extremely important for the companies to understand the attitude and expectations of their employees and for that
employee satisfaction survey can prove to be a very useful tool.
Seeking better growth opportunities, not enough motivation or lack of organizational support, could be some of the reasons which can impact the mindset of the employees in a negative way.
Thus to know the views and opinions of the employees about the company, work environment and policies, employee satisfaction survey are conducted by several companies. These types of survey help the company to understand that what the employees find good or bad about the company. Are they satisfied with the work culture and what are the areas, which they think, need improvement?
For conducting these surveys, a questionnaire can be prepared which includes all the aspects related to the purpose of the survey. The employees can be then asked to fill the questionnaire manually. In some companies face to face interviews are also conducted by HR personals. All the information collected through the
employee satisfaction survey can be further used to analyze the crucial aspect which might be affecting the performance of the employees. With the help of these surveys a company can considerably improve its employee’s productivity and work performance.