The employees are the most important assets of a business and if the employees and workers are undertrained, unhappy and are not able to do the job in a right way, then the company’s success can suffer. Hence, the employee satisfaction survey can allow the employers to remain on track with the employees and their business. Almost every business organization is making the use of employee satisfaction surveys to comprehend what all can be done to keep the staff motivated and happy. Understanding what an employee needs and expects from the management would result in job satisfaction and it will eventually lead to greater productivity. The employee surveys have become quite an important tool to know about the employees, their opinions and perceptions to improve productivity and reduce employee turnover. Your employees have significant knowledge of what all should be done to improve the productivity of the company, customer service, quality, customer loyalty and satisfaction, profit and growth. In an effort to expand the business, entrepreneurs often tend to neglect the ways which can make a significant difference to the customers, employees and to company’s bottom line. This is where an employee satisfaction survey plays its role to uncover the hidden information, insight, suggestions to improve your company’s productivity and performance. Lack of team meetings, informal conversations and employee surveys is the major concern in most of the companies today, particularly the large ones. Most of the companies appear as soulless and faceless organizations, because of this major issue. Efficient communication with the employees begins with the way managers interact with the employees every day. This must come naturally and should not be considered as some extra burden, apart from the daily tasks. Informal conversation between employees and managers and conducting employee satisfaction survey frequently helps the employers understand more about the management style, areas of employee dissatisfaction and satisfaction and various communication concerns. Effective communication with the employees also helps to bring an optimistic change if you are working to have a positive culture of integrity and open communication within your organization.