When someone is leaving your company, you always want honest feedback about their experience—an unfiltered account of the good and the bad.
However, the traditional exit interview is flawed. Your former employees might hesitate to give you honest feedback because:
- They feel “put on the spot”
- They’re worried negative feedback can cost them a reference
- They’re no longer interest in the job or the company’s future
However, the exit survey can solve those issues.
First of all, it takes the “audience factor” out of the equation. Your former employees can fill out and submit the exit survey electronically, privately and at their own pace.
This takes the pressure off as they will no longer have someone sitting across from them, taking notes and nodding. This also alleviates the fear of saying something that comes across the wrong way (bitter, spiteful, or unprofessional) because they can take the time to say exactly what they want to say; no off-the-cuff or out of context statements.
The employee that’s no longer invested in the company will also respond better to the exit survey. It’s less intrusive on their time in the final days, and it can still give you a clear picture of how this employee feels they’ve been treated, trained and managed.
If you have any questions about what exit survey software can do for your company, please contact us any time.
