Surveys are a great way to gather information from the employees and about the employees. Generally, a survey is in the form of a questionnaire with a number of questions in it. The questionnaire is to be filled by the person from whom the information is to be gathered. Surveys have enormous use in any organization as it is the source of extremely useful information. Further, the information gathered by the person who do the survey gives the opportunity to the organization to know about its flaws and then to overcome them.
There are two ways to conduct a survey-online and offline. The offline way is the old traditional way which is the thing of the past now. In this, the surveys were done using paper and pen. Apart from this phone surveys were also prevalent. But with the advancement in technology, today all this is done with the help of a computer. Yes, the surveys are conducted online. In
online surveys the employees fill the questionnaire in the computerized form and then send it to the manager through an e mail.
Because of their number of benefits, online surveys are gaining immense popularity in all types of organizations whether big or small. These are cost effective and save a lot of time. The other one of the most important advantage is that there is a huge possibility of getting the true opinion by those doing the survey. This is due to the fact that they may not be hesitant in expressing even their negative views about someone which is very common in case of face to face surveys. In addition, such web surveys also provide more accuracy in comparison to the surveys done on paper or over the phone. Thus, it can be said that
online surveys are a superb way to gather information and feedback.