Online survey is the best method to assess the success of a company whether it is for customer’s satisfaction or for employees. It is also used to find out the current ratings of product and services of a company in the market. Use of online survey software is very common these days in all the businesses. Companies need to know how well employees are satisfied with the companies. For this they collect the views, feedback and recommendation by their side and that is possible through this software. Online survey software uses varied range of devices such as internet, intranet, mobile and e-mail along with other usual devices. It is a hassle free tool that does not require any kind of installation for operating. With the help of software it gets easier to design the questionnaire. The only thing one requires to do is to select a large number of questions for the survey. There is also an option of customization of the survey questions if one wants to. Moreover, the questionnaire can also be structured for different media sources such as e-mails, websites and for handsets also. This software has some statistical tools that can be used for data analysis and interpretation. The software can even generate graphical reports to view the result graphically that make it simpler to understand the whole picture. To study an employee’s mind is integral and complicated too. If a company achieves success in this then it can eliminate several problems that an organization has to face generally. It includes low retention rate, high absenteeism, reduced customer satisfaction and low productivity consequently. Therefore, the best thing a company can do at the time is to ask their human resource what is going on in their mind by using employee online survey software. This software provides the results within few minutes. Gather the results obtained after the survey and make sure to implement them as soon as possible. Always remember that a company is successful only if it understands the needs of employees.