An organisation is said to be successful when its employees are satisfied with their company and it has a loyal group of customers. Employees are the key components of an organisation. This is why organisations conduct employee surveys to know what the employees think about the company. Companies that do not follow such practises are sure to fail in achieving results.  These days numerous organisations conduct these surveys. Organisations make use of a wide range of surveys to have some insight to make some changes. These are employee engagement or satisfaction surveys, opinion survey, turnover and retention surveys, customer satisfaction survey, sales force opinion, business risk assessment and several others. The frequency of conducting the employee surveys is once in a year. Organisations that call survey companies to conduct surveys are often more satisfied as compared to those which organise these on their own behalf. These survey companies are more experienced and skilled and offer more satisfaction and worth to the staff. Reports are provided quickly with objective analysis. In these reports more focus is on the analysis of the survey results, implementing new changes and achieving fixed targets. Managers develop new plans and targets for enhancing the performance of weak employees. According to the respondents, the most significant practises for the employee surveys are to maintain anonymity of the responses, time for the completion of survey, conducting follow-up surveys and last one is analysis of the data. High response rate is the goal of the companies. Most of the organisations use online surveys method and have eliminated the paper process. Those companies that approach survey companies for this process, have support by the management and also implement changes and finally execute them well to achieve their targets. So, the knowledge of these practises is essential for the company’s growth and success.

Conducting employee evaluation is an important activity in any organisation. All of the supervisors are assigned the task to review employee performance. They are expected to measure performance correctly and that too without wasting any time. Doing whole process without anyone’s assistance is a complicated task for the supervisors. Thus, they can use employee survey software tools to assess the performance correctly and quickly. One of the best tools for a company especially operating on a large scale is automated forms and databases. It gets easy for the supervisors to track the records and also compile the annual accomplishments lists. In case of small companies, they can use word documents or spreadsheets for the same motive.  In traditional approach such reviews are done only by supervisors. These days businesses need a broader approach. Customers have to interact with the employees on regular basis. Therefore, they should also be surveyed as they can provide an essential input. There is a wide range of employee survey software that can be used to carry out surveys electronically that clearly summarizes the results. There are multiple tools that are available to be used while preparing customised questionnaire.  Sometimes companies also ask employees to rate their own performance. Thus the gap between their own ratings and those provided by the others is analysed by the employees and this way they come to know where they stand. It influences them to put more efforts. Moreover, the gap in the company resources can be further identified by employee survey software tools. Also decide the budget and then plan for the training courses in future by carefully analysing the areas where employees need more efforts.  Keep a record of the performance of every employee, their achievements and also where they lack. Provide suggestions to those who need to progress more. Keeping records of everyone in the company is useful while making annual reports. Thus with the usage of the best tools companies can receive accurate evaluation results.

The managers in an organization have realized that the employees working in their company are very important source of information. They help in providing important information like best practices adopted in a company, policies, processes and rules that need to be changed and issues that need to be paid attention to. There are number of companies that are conducting various surveys to evaluate employee satisfaction for identification of both, opportunities and problems. It is done efficiently with the help of employee survey software. The survey conducted this way provides very beneficial ideas to the managers about the areas that need to be improved to increase satisfaction of employees and help in boosting up the morale of employees. Before conducting a survey one must make use of some beneficial tips for efficient use of survey software. Integrate the surveys in the planning cycle. A lot can be learned from the employee surveys but make sure that the information is always available at the time of requirement. For an instance, the survey has to be conducted in the month of January if you are going to make the decisions of budget in April. This is because you will get enough time to analyze its results before making your decisions for the allocation of the resources. It is always useful to work backwards from the actual time when the results are required. Make use of the presented templates for the development of the survey questions prepared through employee survey software. It is not a time consuming or a difficult task to develop questions for survey. Some very simple questions can be used that are directly concerned with a common employee that may include points like compensation, professional growth opportunities, communication with the management, benefits of health and retirements etc. The customization of these questions should be done according to the specific situation. Keep the responses of the survey anonymous. Make your employees feel confident that their responses will be kept anonymous else they will not reply frankly due to the fear that their responses might be used against them. Asking a lot of demographic questions should be avoided. The online employee survey software should be used for enhancement of efficiency and value. It provides very well-organized and convenient method to conduct the surveys and it also makes it very easy for the creation of the graphs and charts for the clarification of the findings.

It has been indicated after the collection of the data and statistics from the number of the sources that the techniques and methods of the employee research, especially the employee surveys, have developed and matured with an astonishing swiftness in the last several years. This research was believed as an exercise of Human Resource during the preliminary segments that offered employees with an opportunity to express views about the company and let the organization know what the employees think about it, work flow, management as well as the overall operations of the company. This work out was not looked upon legitimately as being essential enough to provide due consideration outside the purposes of Human Resource. But now days, everything has been changed and the employee surveys in number of organizations has become the most splendid tool for the improvement of business. The key to success of such organizations can be accredited to their appreciation that the improvement of the ability of employees of a company for better client and customer service is the most important way of achieving a spirited benefit. This is due to the reason that the clients and customers of today as compared to those available many years ago have an enlarged assortment of choices and are fetching comparatively more information and are choosier than before. This converts into being worthy of the high hopes and if a customer or client feels unappreciated or let down even slightly then she or he will simply move to another company. This lessens the loyalty and results in the problems for that business especially in the projected returns from the clients and customers. This failure in achieving projected income requires a business to boost up their expenses for the procurement of new clients and customers from the bottom line itself. So, the satisfaction of the employees in a company is the supreme feature that can impact the customer service. So, it becomes very necessary for the company to conduct employee surveys by keeping its employees happy and satisfied in their professional life for the betterment of the company itself.

Every business owner understands this fact that company grows more only if employees are contented and loyal to the company. Thus, they always engage themselves in determining whether employees are loyal to the company. For this employee surveys are conducted that reveal the complaints that employees have with the company and also aid in finding out solutions to these problems. Most of the organizations use satisfaction as a determinant to judge how happy employees are with the company. Instead, workers engagement is much better factor that correlates it to the business performance very well. Further you must keep in mind some factors that would be crucial while developing engagement survey for employees. The style of employee surveys should be decided after taking into account the working atmosphere and objective of the survey. Take help of a research company that is much experienced so as to create an effective survey. Moreover, considering the approaches like focus groups will help to design the survey in a manner that it includes issues that are critical as per employee’s perspective. Next it is also essential that workforce should take this survey seriously and provide true information. Employees will take interest in the surveys only when they know the real objective behind conducting them. Implementation is most important part of employee surveys. Win their confidence that company will surely implement the changes and recommendations made by them. Make them believe that they are being heard and surveys are not mere time wastage. Employers should communicate all the positive changes that are going to be implemented as a result of these surveys. Keep all the responses confidential so that everyone can give their views frankly. Only then they will start taking interest in these surveys. Include some open ended questions in the surveys due to which some hidden issues will come into light. Implementing them can be profitable for the business. Employees will also feel as an important constituent of company.