A 360 employee satisfaction survey is the most thorough way to gauge how your employees feel, for better or for worse.
The Department of Homeland Security has struggled with employee satisfaction over the years, and the findings from their latest annual employee survey proved these problems remain.
Homeland Security’s job-satisfaction score this year is 57 points, four points lower than the 2012 number. They rank as second lowest among all executive-branch departments. Only Housing and Urban Development, with a score of 56, fared worse.
“While the results are concerning, it is when times are the most difficult that we are able to rise to the occasion and tackle these pressing issues to find the most collaborative and creative solutions,” said U.S. Office of Personnel Management Director, Katherine Archuleta.
The most concerning thing is that these results could have been even worse. This survey was administered prior to the recent government shutdown.
“Amidst uncertain times, agency managers can use the 2013 FEVS results as an important management tool to learn from their employees and improve satisfaction and engagement through shared best practices across and between agency partners.”
376,577 federal employees provided their candid opinions on all aspects of their employment – their work experiences, their supervisors, and their agency.
If you have any questions about what a employee satisfaction survey can do for you, please don’t hesitate to contact us any time.